This morning I sat down to enjoy my breakfast at my desk while I opened mail from Wednesday and prepared to pay some bills. The first thing I opened was a letter from our bank saying that our request for a balance transfer had been processed through our business credit card. Hmmm. We hadn’t transferred any money, so I assumed the letter was a scam and set it aside to call the bank and alert them that someone was sending out fraudulent letters on their behalf.
Then I opened our business credit card statement, and noticed that the balance was $3600 higher than it should have been. We charge the same stuff to our business cards every month, and the balance is always around $600/month. Now we have a $3600 ACH transfer from last Friday on our statement. I guess the letter from our bank was real after all.
So I called the bank and told them the problem. The fraud department verified that someone had called in last Thursday, armed with our card number, the security code from the back of the card, our address, and my husband’s personal info that is verified when people make phone transactions. Then they transferred $3600 from our business card to their own bank account, at a bank that we have never used. What a scumbag. I guess whoever did it must have gotten the credit card info from an on-line purchase we made, since that’s really the only place we ever use our business cards, and both of our cards are safely in our wallets.
Anyway, our bank has had to cancel our card and issue us a new one. The downside to that is that all of our business expenses are automatically charged every month to our credit card, so we’re going to have to call about 10 different vendors next week and have them switch everything over to the new card. Not what I had planned to spend my time doing, but I suppose it could be worse – at least the bank is dealing with the $3600. I hope they can track down who owns the bank account where the money was transferred.
The good news is that while I was on the phone with people from our bank, I noticed that we had almost 10,000 rewards points on our business card. They were offering $50 gas station gift cards for 5000 points, so I redeemed 5000 points and ordered a gift card. We were left with 4981 points. Then they offered me a survey about their customer service, and said I’d get 100 bonus points if I completed it. So I did, and then we had enough points for another $50 gas card. So now we have $100 worth of free gas coming our way, which will last us a couple months. That made me feel much better.